Should you wish to return any goods bought online or by telephone, you must do so within 14 days. Please advise our customer care team on 0800 043 3342 if you wish to exercise this right. You may be required to confirm your intention to cancel in writing. Mobility & Lifestyle reserve the right to charge you for any costs incurred by collecting the goods. All bespoke items are non-returnable. All bathing, personal hygiene and incontinence products are non-returnable for hygiene reasons unless they have been unused and are returned in the sealed packaging they were purchased in.
All goods must be returned complete, unused, in an undamaged state and in their original packaging. If goods are not returned in their original condition Mobility & Lifestyle reserve the right to charge for any repair to restore the goods to their original state.
A copy of the right to cancel form can be downloaded and printed by clicking here.
Your statutory rights are not affected.
